Returns & Exchanges
At Bio Sculpture, we stand by the professional quality of our products and offer a 30-day return window for unopened and unused items to ensure your complete satisfaction. If you are not entirely happy with your purchase, our dedicated support team is here to assist with a seamless exchange or refund process.
Initiate Your Request
Contact our customer care team via email with your order number and the specific items you wish to return to receive a Return Authorization number.
Prepare Your Package
Carefully pack the unused items in their original professional packaging, ensuring all seals remain intact to qualify for a full refund.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing